Pet owners in the Twin Cities are fortunate to have a wide variety of pet care options from which to choose including many newer facilities designed to serve the luxury end of the marketplace. We are somewhat of an outlier in the current market and want to be transparent about where we fall in the continuum of pet care services. We are not a social kennel where the dogs spend most of their day in large social groups. We offer very basic, lower-cost dog boarding services and are proud of the knowledgeable care we provide. As we see it, our job is to help you decide if we are a good fit for you and your pet(s). If we are not, or if you are looking for services beyond what we offer, we are happy to suggest other pet care options within the marketplace.
We were founded in 1937 and moved to our current location in 1975. The dogs are housed in a 95’ long, climate-controlled, concrete block building. We have upper and lower kennel enclosures on either side of the main aisle. The indoor kennels are 5’ wide x 5’ deep x 4.5’ tall. The walls, floors, and ceilings are concrete and the fronts are chain link. At the rear of each kennel is an aluminum door with a translucent panel that lets in outdoor light. Each kennel connects to an individual outdoor exercise run that is 5’ wide x 30’ long. The dogs in the upper kennels use a ramp to access those runs. We control the access because of Minnesota’s climate extremes and because only one level of dogs can occupy the space at a time.
We let the dogs out in the mornings and afternoons. The amount of time they spend outdoors depends on the daily temperature and conditions. While the dogs are outside exercising and eliminating, we remove any soiled bedding from each kennel (we use aspen wood shavings or papers), disinfect the space, add fresh bedding, and replace or refill water. After they’ve exercised, we bring the dogs inside and allow them to rest briefly before feeding them their morning and late afternoon meals. We strongly encourage clients to bring food from home because rapid food changes can cause gastric upset for some pets; however, we do have Purina Dog Chow on hand that we can feed at no additional charge if a client prefers.
Even though the dogs boarding with us are not cared for in social groups, our environment is still very interesting and engaging for them. While outdoors, the dogs can observe the other boarders in the neighboring runs and see the surrounding grounds and wildlife. While indoors, they can watch the dogs across the main aisle and check out the staff as we go about our day.
Sunday-Friday: 8 a.m. – 12:30 p.m. & 1:30 – 6 p.m.
Saturday: 8 a.m. – 12:30 p.m. & 1:30 – 5 p.m.
Our office closes daily from 12:30 p.m. until 1:30 p.m. for staff breaks. During this hour you cannot drop off or pick up your pet.
Our office is closed on all major holidays. Please see the Peak-Demand Calendar tab for more information.
Check-in time: You will be charged for the day your dog arrives at the kennel. You may drop off your dog anytime during our business hours. However, on your dog’s first few visits, we prefer you drop them off earlier rather than later so we have more time to help your pet acclimate before closing for the evening.
Check-Out Time: Departure check-out time is 2:30 p.m. There is no charge on the day of departure so long as you pick up by 2:30 p.m. A $20 Day Boarding fee will be added for dogs picked up after 2:30 p.m. Please pick up before 2:30 p.m. if you’d like to avoid this fee.
Mandatory Curbside Drop-Off and Pick-Up:
We’ve found that curbside drop-off and pick-up work well for our daily operations since implementing it in 2020 and plan to continue it for the foreseeable future. When you’ve arrived in our parking lot, call our office line (952-941-2928). If you get a busy signal, please leave a message and then call or text Vicki’s mobile (952-807-7590) so she can also reach out to staff. Please do not call to advise us that you are on your way as we can’t take any action until you’ve arrived in the parking lot. If you want to know your balance due before checkout, email us at email@example.com.
Location and Contact
6574 Flying Cloud Drive
Eden Prairie, MN 55343